I've been following Tony Hsieh, the CEO of Zappos, on Twitter for a few months now, but watching him explain how culture and customer service are the mainstay of his company, makes me wonder what might happen if more schools and school boards hired for fit, rather than for qualifications.
Even though as a speaker, he seems a bit nervous, the stories Tony shared at the BIF Collaborative Innovation Summit remind me that every business or service, really should focus on people. Maybe more educators should come to the same realization?
So how would you define the 'culture' of your workplace? What is it about your co-workers and your mission makes you look forward to work each day? What are the core values of your school?
Monday, December 29, 2008
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